Provider outage

Incident Report for Moov

Resolved

This issue has been resolved. We continue to closely monitor.

Posted Feb 02, 2024 - 12:29 UTC

Monitoring

The provider has resolved their issues and we are seeing normal processing. We continue to monitor for issues, and are working to identify errored transactions from the outage period.

Posted Feb 02, 2024 - 11:54 UTC

Update

The provider is working to restore service.

Posted Feb 02, 2024 - 09:17 UTC

Investigating

We are experiencing errors due to a provider outage. We are in contact with them and they're working to address the issue.

Posted Feb 02, 2024 - 08:51 UTC

This incident affected: API Requests, Webhooks, Dashboard, Payments, and Integrations.